An exciting career opportunity exists for a Part Time - Pharmacy Assistant with People’s! Reporting to the Pharmacist on duty, the Part Time - Pharmacy Assistant is responsible for supporting the pharmacists in various tasks, including filling prescriptions, organizing inventory, and cordially assisting customers.

The successful incumbent will primarily focus on Customer Service and Inventory Management. These duties will include, but are not limited to:

• Receiving and refilling prescriptions over the phone and in person with the on-duty pharmacist's guidance.
• Assists with accurate maintenance of electronic patient records, insurance plan data, and drug files within RX30.
• Demonstrates understanding of when to refer customers to the pharmacist for counselling and when it is appropriate to directly respond to customer queries regarding use of OTC products.
• Maintaining a smooth flow of customers in the health department, including checking the status of prescription completion and communicating the same to customers, and accurately using the point of sale (POS) register to complete customer prescription and OTC purchases.
• Provides exceptional customer service through compassionate, discreet, and efficient interactions with customers and colleagues.
• Supports pharmacy (dispensary and health) services by stocking, preparation, and distributing medication within legal parameters and under guidance of on duty pharmacist.
• Assists with pharmacy inventory and logistics: ordering drugs and supplies, accurately processing inventory – physical receipt and in system, resolving and communicating receiving variances; ensuring proper rotation of prescription and front shop items and the removal of expired products.
• Effectively stores, retrieves, and properly merchandises prescription drug inventory and OTC products according to legislative and internal standards.
• Maintains a safe and clean work environment by complying with procedures, rules and regulations.
  

Qualifications, skills, and experience required for the role includes:

• Must possess a High School Diploma or equivalent and a minimum of two (2) years’ experience in a retail pharmacy setting or experience in a customer focused environment.
• Effective communication and organizational skills are essential, along with attention to detail and knowledge of basic pharmaceutical terminology.
• Must provide exceptional customer service through compassionate, discreet, and efficient interactions with customers and colleagues demonstrating People’s core values.
• Ensures customers have an exceptional in-store experience and remain loyal to the People’s brand.

Closing Date: September 29, 2024