Return Policy

Providing superior customer service and quality products are a way of life at People’s Pharmacy. Our goal is to ensure that your shopping experience is always first class and second to none. We have established a Return Policy for your convenience, which explains in detail the procedure to follow in the event that an item’s) purchased must be returned.

 

GENERAL POLICY:

Regular priced merchandise may be returned for a full refund within 15 days of purchase, provided the item is returned intact and proof of purchase is presented with the item. Goods returned without a receipt are eligible for exchange or store credit only, once we are able to verify the sale and always at the discretion of management. Goods returned with no receipt are exchanged for the lowest retail price on record for the past 30 days.

 

EXCEPTIONS: 

Prescription Items:
Prescription medication is final sale due to health and legal restrictions. If you feel you have received medication in error, contact our pharmacists directly on 441-292-9261 regarding any concerns with your prescription medication. People’s retail staff is not allowed to handle queries regarding prescription medication.

 

Diabetic supplies:
Diabetic medication and supplies are final sale items. These products cannot be returned due to health and legal restrictions.

 

Defective/Damaged Merchandise:
If you discover, subsequent to your purchase, that an item was damaged or defective, please return it to the Pharmacy with proof of purchase for a full refund within 30 days. Items in your possession beyond 30-days must be referred directly to the manufacturer.

 

Final Sale Items:

All Sales on the following items are final and therefore refunds and exchanges are not applicable under any circumstances: 

    • Magazines

    • Food – e.g. chocolates/beverages/deli products

    • Baby Formula/Baby Food

    • DVD/Video/CD

    • Cosmetics/Nail Polish

    • Hosiery and similar intimate apparel

 

Seasonal Items:

Items purchased during our seasonal periods (e.g. Easter, Cup Match, Halloween, Christmas) may only be exchanged for like product. ALL SALES ARE FINAL.

 

Baby Shower/Gift Registry:

Items purchased using our Registry Programs may only be exchanged or a store credit received upon verification of proof of purchase. Please note that items must be returned within 14 days of the event as noted on your signed Registry Form.

 

Gift Certificates:

Gift Certificates: Gift Certificates are non-refundable and non-transferable. Please note that Gift Certificates are valid for twelve (12) months from date of issue and may not be reissued after the expiration period.


People’s Pharmacy is not liable for lost or stolen Gift Certificates.